Privacy Policy

Privacy Policy

Introduction

Welcome to https://power-window-repair.collision-talk.com (referred to as ‘the Company’ or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines our practices regarding the handling of personal data, in alignment with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) from the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Data Privacy and Security Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://power-window-repair.collision-talk.com
  • Any applications or services offered through our platform
  • User interactions with our websites and digital platforms
  • Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS)

Please note that this policy does not extend to third-party services or platforms linked from our website. These entities have their own privacy policies governing user data, and we encourage users to review these policies before engaging with them.

Processing Activities

This policy outlines the practices for personal data processing when:

  1. Using Our Services: When you access and utilize our applications, services, or accounts as an authorized user.
  2. Visiting Our Websites: Browsing, interacting, or downloading content from our websites linked to this Privacy Policy.
  3. Communication: Engaging with us through emails, phone calls, text messages, or other communication channels.

Personal Data Collection

We collect a range of personal data to enhance user experiences and improve our services. The types of data collected include:

  • Account Information: Details required to set up and maintain your account, such as names, email addresses, and passwords.
  • Payment Information: Credit or debit card details, billing addresses, and payment transaction records for purchasing our products or services.
  • Financial Information: Banking information (if provided) and financial records related to transactions.
  • Purchase Information: Details about the products or services you have purchased from us, including quantities and dates.
  • Mobile Device Identifiers: Unique device identifiers and mobile network data collected for analytics and improved user experience.
  • Location Data: Geographic positioning information shared when using our location-based services (with user consent).
  • Feedback: User-generated reviews, ratings, and comments we receive through various channels.
  • Social Media Information: Data from social media platforms when users interact with us through these channels (if enabled).
  • Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through direct user input, tracking technologies, and interactions with our services. Third parties may also provide personal data about users, but they are bound by their respective privacy agreements.

Cookies

To enhance user experience and improve analytics, we use cookies, which are small text files stored on your device:

  • Strictly Necessary Cookies: Essential for navigating our website and using its features. These ensure basic functionalities, such as login sessions and account management.
  • Preference Cookies: Remember user preferences to personalize content and experiences.
  • Analytics Cookies: Track user interactions with our websites to provide analytics on site performance and usage.

Users have the option to control non-essential cookie preferences through our Cookie Manager, allowing them to customize their browsing experience.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by applicable laws. Once the retention period ends or when the purpose is fulfilled, we securely delete or anonymize the data. This process helps ensure that your information remains protected and is not retained beyond its intended use.

Security Measures

Implementing robust security measures is paramount to safeguarding user data. We employ encryption for data at rest and in transit, utilizing secure third-party processing partners, and adhering to industry best practices to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal data from minors without parental consent. If we learn that we have collected such data, we will take steps to delete it and inform parents or legal guardians.

Your Rights (Subject to Local Privacy Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting our use of your personal data if certain conditions are met.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on refusal to provide personal data or exercising your rights.

To exercise these rights or have any data-related inquiries, please contact our privacy team at the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, requests for data access or correction, unsubscribe inquiries, or complaints regarding this Privacy Policy, please contact us: